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Copyright © 2026 sagabox sagabox Inc, Claymont, DE, USA

Terms & Conditions for sagabox

Last Updated: April 22, 2026

Quick Start

Welcome to sagabox—a subscription platform for reading serialized novels. These terms explain what you get, how billing works, what we're responsible for, and how to resolve issues. We've tried to keep them straightforward, but if something doesn't make sense, reach out to [email protected].


Table of Contents

  1. Key Definitions
  2. Getting Started with sagabox
  3. Your Agreement to These Terms
  4. Creating and Protecting Your Account
  5. How Subscriptions Work
  6. Refund Policy
  7. What We Own
  8. Content You Share with Us
  9. Our Service Commitments
  10. Technical Setup
  11. Getting Help
  12. Liability Limits
  13. Solving Disagreements
  14. When We Change Things
  15. Ending Your Account
  16. Legal Details

Full Terms & Conditions

1. Key Definitions

Who We Are and What We Offer

sagabox Inc (referred to as we, us, or our in this document) is a Delaware corporation. We operate a subscription reading platform where you access serialized novels across genres. Our platform includes our website (sagabox.com), mobile apps, and any other ways you might access sagabox through devices or integrations.

When we say "you" or "your," we mean anyone using our service—whether that's you personally or an organization you represent with proper authority.

Books and Reading

A serialized novel is a story we publish in chapters or installments. Each chapter is a single installment you can read. Our content library is all the books and materials we make available. Premium content is what you can only access as a paid subscriber.

Your Subscription

A subscription gives you recurring paid access to our premium features and content. You start with a trial period: 7 days for $1.00* (price may vary by location or current promotions). After that, you get a standard subscription at $29.99/month, charged every month on the same date. We call each monthly charge a billing cycle.

Keeping You Safe

Authentication codes are temporary, single-use codes we send you to verify your identity. Account security refers to the methods we use to protect your access. Access credentials are the information you use to prove who you are.

When Things Are Out of Our Control

Force majeure means circumstances we can't reasonably control that prevent us from delivering service. This includes natural disasters, government actions, war, terrorism, cyberattacks, network failures, pandemics, internet outages, power grid failures, and other similar events.


2. Getting Started with sagabox

What We Do

sagabox is a subscription platform for reading serialized novels and exclusive literary content. We focus on romance, thriller, fantasy, and other genres.

What You're Agreeing To

By using sagabox, you agree to:

  • Follow these terms and conditions
  • Accept our Privacy Policy
  • Understand how we handle your data
  • Recognize our service limitations

These terms apply to everyone—whether you access sagabox through our website, mobile apps, tablets, desktop applications, third-party integrations, or any future access methods we create.


3. Your Agreement to These Terms

You're Bound by These Terms

By accessing or using sagabox, you're saying you've read, understood, and agree to follow these terms. If you don't agree with any part, don't use our service.

If we change these terms, your continued use means you accept the changes. If you don't agree, you should stop using sagabox and contact us to delete your account.

When We Update These Terms

We may update these terms anytime. For major changes, we'll email you. For new users, changes take effect immediately. For existing users, changes take effect 30 days after we notify you. Keep using sagabox after we notify you, and you're accepting the updated terms.


4. Creating and Protecting Your Account

Who Can Use sagabox

You must be at least 18 years old and of legal age in your country. We may ask you to verify your age.

Setting Up Your Account

You get one account per person. You need a valid email address and must provide accurate information. Keep your account information up to date.

Keeping Your Account Safe

You're responsible for keeping your email and authentication codes secure. Tell us immediately if you think someone accessed your account without permission. Don't share your login credentials with anyone.

Your Responsibilities

Don't do any of these things:

  • Create multiple accounts
  • Share your credentials with others
  • Provide false information
  • Try to access the service in unauthorized ways
  • Try to break our security
  • Pirate content or share it without permission

If you're using sagabox on behalf of an organization, you warrant that you have the authority to do so and will report any changes to that authority.

Inactive Accounts

We automatically delete accounts that haven't been used for 365 days. This keeps our platform secure and efficient. If your account is deleted, you lose access to your data and reading progress. To keep your account active, log in once in a while. If you have questions, contact [email protected].


5. How Subscriptions Work

Trial Period ($1.00)*

Your trial costs $1.00* (price & length may vary by location or promotions). You get full access to all premium books, audiobooks and features during the trial.

Important note: Your trial payment may be processed as two separate charges. For example, in the United States, we might charge $0.50 twice. In Canada, $0.85 CAD and $0.84 CAD. In Australia, $0.95 AUD and $0.94 AUD. The first charge activates your trial. The second confirms your payment method can handle recurring charges. This happens because we want to verify your payment method works before converting you to the monthly plan. The total amount charged is still just the trial price, regardless of how many transactions appear.

Your trial converts automatically to our standard monthly plan at the end of your trial period, unless you cancel first. You won't receive another trial period upon conversion.

After Your Trial Ends

Your subscription becomes $29.99/month after the trial. You're charged monthly on the same date each month. You won't get another trial period. We'll remind you before the conversion happens so there are no surprises.

Example: Start your trial on January 1st, and you'll pay $1.00 from January 1–7. On January 8th, you'll be charged $29.99 for your first full month. You can cancel anytime before the conversion if you want.

Pricing in Different Countries

We charge in USD by default: $29.99/month. However, we also offer pricing in:

  • EUR (European Union)
  • GBP (United Kingdom)
  • CAD (Canada)
  • AUD (Australia)

For all other regions, charges are in USD. Your bank handles exchange rates and may charge currency conversion fees (we don't charge these—your bank does).

Changing Our Prices

We can change subscription prices anytime. If you're already a subscriber, we'll tell you 30 days before the change. New prices apply at your next billing cycle. You can cancel before the new price takes effect if you don't want to pay more.

Payment Methods

We accept major credit cards, debit cards, digital payment methods, and regional options where available.

You authorize us to charge your payment method every month. You're responsible for keeping your payment information valid and up to date. If a payment fails, your service might be suspended.

Billing

We charge you monthly on the anniversary of when your subscription started. You'll get an email receipt each time. You can see your billing history in your account settings.


6. Refund Policy

Trial Refunds

If you're a first-time trial user and you don't violate our terms, you can request a full refund within 30 days. You can only get one trial refund per account. Submit your request through our help center, self-service portal, or by emailing [email protected].

Regular Subscription Refunds

Normally, we don't refund regular subscriptions. However, we make exceptions for:

  • Service down: If our platform is down for more than 24 consecutive hours (and it's not scheduled maintenance or something we can't control)
  • Technical problems: If a bug prevents you from using core features. Report this within 30 days, and our team will verify it.
  • Billing errors: If you were double-charged, charged the wrong amount, or charged without authorization
  • Legal reasons: If the law requires us to refund you in your country

What We Don't Refund

We won't refund you for:

  • Unused time after you cancel
  • Switching to a cheaper plan
  • Features being unavailable during maintenance
  • Changing your mind or not needing the service anymore
  • Forgetting to cancel before your renewal
  • Not liking a story or character
  • Finishing all the content you wanted to read

How to Request a Refund

Email [email protected] and include:

  • Your account email
  • Transaction details
  • Why you want the refund
  • Any documentation supporting your request

We'll respond within 3 business days.

Getting Your Money Back

All refunds go back to the original payment method you used. We can't refund to a different payment method or account. If your card expired, your bank will handle crediting your account. Your bank's policies determine whether this works.


Our Intellectual Property

All content, features, and functionality on sagabox belong to us or our content partners and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws worldwide.

What You're Allowed to Do

With your subscription, you can:

  • Read serialized novels for personal use (not commercial)
  • Download content for offline reading within the app (where available)
  • Bookmark stories and save your reading progress

What You're Not Allowed to Do

You can't:

  • Copy, reproduce, or distribute any content
  • Create remixes or derivative works
  • Remove copyright notices
  • Use content for commercial purposes
  • Share your account or content with others
  • Use bots or automated tools to scrape or download content

Our Trademarks

sagabox, our logo, and all related names, logos, and slogans are our trademarks. Don't use them without our written permission.


8. Content You Share with Us

Reviews and Comments

If we let you submit reviews, comments, or other content:

  • You own what you submit
  • You give us permission to use, display, and share it
  • You promise you have the right to submit it
  • You agree not to submit anything illegal, offensive, or infringing

We can remove any user-submitted content whenever we want. We're not responsible for what users post. We may use your content for promotional purposes.

Content We Don't Allow

Don't submit anything that:

  • Infringes on someone else's intellectual property
  • Contains hate speech or harassment
  • Promotes illegal activities
  • Contains malware or harmful code
  • Violates privacy
  • Is spam or unwanted advertising

9. Our Service Commitments

Uptime

We aim to keep sagabox running 99.5% of the time. This doesn't include:

  • Scheduled maintenance (we'll announce this in advance)
  • Events beyond our control
  • Third-party service failures
  • Your internet connection issues

Maintenance

We'll let you know before scheduled maintenance. We usually do it during off-peak hours. Critical security updates might happen without advance notice.

What to Expect

We strive to provide:

  • Fast page loading
  • Smooth reading experience
  • Reliable content delivery
  • Secure data transmission

10. Technical Setup

What Devices and Browsers Work

Web:

  • Chrome (latest 2 versions)
  • Firefox (latest 2 versions)
  • Safari (latest 2 versions)
  • Edge (latest 2 versions)

Mobile:

  • iOS 14.0 or later
  • Android 8.0 or later

Internet:

  • Broadband connection recommended
  • Minimum 1 Mbps for optimal reading

Your Job

You're responsible for:

  • Keeping your device and software compatible and updated
  • Having a stable internet connection
  • Keeping your browser or app up to date
  • Providing accurate device info if you need support

11. Getting Help

How to Reach Us

  • Email: [email protected]
  • Help Center

Response Times

We'll acknowledge your support request within 72 hours. Most issues get a full response within 5 business days. Urgent problems get prioritized.

Complaints

To file a complaint, email [email protected] and include:

  • Your name and account email
  • Detailed description of what happened
  • Supporting documents
  • Timeline of events
  • References to any previous conversations

Escalation Steps

First escalation: Email [email protected] with your reference number. We'll respond within 5 business days.

Second escalation: Email [email protected] for senior management review. Final decision within 15 business days.


12. Liability Limits

To the maximum extent permitted by law, sagabox's total liability to you for any claims arising from your use of the service shall not exceed the amount you paid us in the 12 months preceding the claim.

We're not liable for damages caused by third parties, your internet connection, or events beyond our control (such as natural disasters, cyberattacks, or government actions).


13. Solving Disagreements

Try to Resolve It First

Before taking legal action, contact us and try to work it out together.

What Law Applies

These terms are governed by Delaware law in the United States, without regard to conflict of law principles.

Binding Arbitration

Any dispute not resolved informally goes to binding arbitration under American Arbitration Association rules (unless the law says we can't arbitrate).

No Class Actions

You agree to handle disputes individually. You give up the right to participate in class actions or group lawsuits.


14. When We Change Things

We Can Modify Our Service

We reserve the right to:

  • Modify or discontinue any feature or content
  • Change pricing (with 30 days notice)
  • Update how the platform works
  • Remove books from our library

We're not obligated to keep specific content forever, provide notice before removing it (except for paid content), or refund you for content changes.


15. Ending Your Account

You Can Cancel Anytime

You can end your subscription by:

  • Canceling through account settings
  • Using our self-service cancellation portal
  • Emailing [email protected]
  • Using the cancellation form in our Help Center

Your cancellation takes effect at the end of your current billing period. You keep access to premium content until then. We won't refund unused time in the current cycle. You'll get a cancellation confirmation email.

After cancellation, you lose premium access at the end of your billing period. We keep your account data and reading progress. You can resubscribe anytime. Returning subscribers don't get another trial—the regular monthly rate applies immediately, but we restore your reading progress and bookmarks.

We Can End Your Account

We can suspend or terminate your account if:

  • You violate these terms
  • You engage in fraud or illegal activity
  • Your account is inactive for 365 days
  • The law requires us to

What Happens When Your Account Ends

When your account terminates:

  • Premium access ends immediately
  • Subscription charges stop
  • Your account data may be deleted per our retention policy
  • No refunds for remaining subscription time (unless the law requires it)

16. Legal Details

The Whole Agreement

These terms, plus our Privacy Policy, make up the entire agreement between you and sagabox Inc. No other communications or promises are part of this agreement.

If Part of This Doesn't Work

If any part of these terms is found to be unenforceable, the rest stays in effect.

We Don't Give Up Our Rights

If we don't enforce a right or provision, that doesn't mean we've given it up. We can still enforce it later.

You Can't Transfer These Terms

You can't assign or transfer these terms to anyone else. We can assign our rights and obligations without restriction.

Our Legal Details

sagabox Inc
2093 Philadelphia Pike #3923
Claymont, DE 19703, USA

Support: [email protected]


By using sagabox, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

Last Updated: April 22, 2026