Last Updated: 17 July 2026
Welcome to sagabox — a platform for reading serialized novels. These terms explain what you get, how billing and coins work, what we're responsible for, and how to resolve issues. We've tried to keep them straightforward, but if something doesn't make sense, reach out to [email protected].
Who We Are and What We Offer
sagabox Inc (referred to as we, us, or our in this document) is a Delaware corporation. We operate a reading platform where you access serialized novels across genres. Our platform includes our website (sagabox.com), mobile apps, and any other ways you might access sagabox through devices or integrations.
When we say "you" or "your," we mean anyone using our service — whether that's you personally or an organization you represent with proper authority.
Books and Reading
A serialized novel is a story we publish in chapters or installments. Each chapter is a single installment you can read. Our content library is all the books and materials we make available. Premium content is what you can only access as a paid subscriber or by spending coins.
Coins and Chapter Unlocks
Coins are our in-app virtual currency. Coins are used to unlock individual chapters of premium content and are not redeemable for cash, transferable to another account, or exchangeable for any other item of value.
A chapter unlock is the redemption of coins to gain permanent access to a single chapter. Unlocking one chapter currently costs 10 coins.
Coins may be obtained by (a) purchasing a coin pack, including the one-time starter pack or a top-up, or (b) receiving coins as part of a promotion we run from time to time.
The Starter Pack
A starter pack is a one-time purchase of 200 coins for $1.00* (price and coin amount may vary by location or current promotions), available once per account and only to accounts that have not previously held an Unlimited subscription. The starter pack is a single, non-recurring purchase: it is not a trial, it does not start a subscription, and it does not convert into any recurring charge.
Your Subscription
An Unlimited subscription (sometimes referred to simply as a "subscription") gives you recurring paid access to unlimited premium content without needing to spend coins. Unlimited is available as a monthly plan at $19.99/month* or an annual plan at $59.99/year* (prices may vary by location or current promotions). Your subscription renews automatically at the end of each billing cycle — monthly or yearly depending on your plan — unless you cancel first. We call each period between charges a billing cycle. Unlimited subscriptions do not include coins. *(Price and coin amount may vary by location or current promotions)
Keeping You Safe
Authentication codes are temporary, single-use codes we send you to verify your identity. Account security refers to the methods we use to protect your access. Access credentials are the information you use to prove who you are.
When Things Are Out of Our Control
Force majeure means circumstances we can't reasonably control that prevent us from delivering service. This includes natural disasters, government actions, war, terrorism, cyberattacks, network failures, pandemics, internet outages, power grid failures, and other similar events.
What We Do
sagabox is a platform for reading serialized novels and exclusive literary content. We focus on romance, thriller, fantasy, and other genres. You can access premium chapters either by spending coins on individual chapters or by subscribing to our Unlimited plan.
What You're Agreeing To
By using sagabox, you agree to:
These terms apply to everyone — whether you access sagabox through our website, mobile apps, tablets, desktop applications, third-party integrations, or any future access methods we create.
By accessing or using sagabox, you're saying you've read, understood, and agree to follow these terms. If you don't agree with any part, don't use our service.
If we change these terms, your continued use means you accept the changes. If you don't agree, you should stop using sagabox and contact us to delete your account.
When We Update These Terms
We may update these terms anytime. For major changes, we'll email you. For new users, changes take effect immediately. For existing users, changes take effect 30 days after we notify you. Keep using sagabox after we notify you, and you're accepting the updated terms.
Who Can Use sagabox
You must be at least 18 years old and of legal age in your country. We may ask you to verify your age.
Setting Up Your Account
You get one account per person. You need a valid email address and must provide accurate information. Keep your account information up to date. Your coin balance is tied to your account and cannot be transferred to another account.
Keeping Your Account Safe
You're responsible for keeping your email and authentication codes secure. Tell us immediately if you think someone accessed your account without permission. Don't share your login credentials with anyone.
Your Responsibilities
Don't do any of these things:
If you're using sagabox on behalf of an organization, you warrant that you have the authority to do so and will report any changes to that authority.
Inactive Accounts
We automatically delete accounts that haven't been used for 365 days. This keeps our platform secure and efficient. If your account is deleted, you lose access to your data, reading progress, and any remaining coin balance. To keep your account active, log in once in a while. If you have questions, contact [email protected].
Two Ways to Unlock Premium Content
sagabox gives you two ways to read premium chapters:
You can use coins, subscribe to Unlimited, or do both — coins remain in your account and usable even if you also hold an Unlimited subscription.
Starter Pack ($1.00)*
Your first coin purchase can be our starter pack: 200 coins for $1.00* (price may vary by location or current promotions), enough to unlock 20 chapters, credited to your account as soon as your purchase completes. The starter pack is available once per account and only to accounts that have not previously held an Unlimited subscription.
The starter pack is a one-time purchase: nothing renews, no subscription starts, and you will not be charged again unless you choose to make another purchase.
Coins do not expire and remain in your account until you use them, your account is deleted, or your account is terminated as described in Section 15.
Topping Up Coins
If you use all your coins, or you'd rather pay per chapter than subscribe to Unlimited, you can purchase additional coins at any time from the app. Coin bundle sizes and prices are shown in the app before you buy and may vary by country, currency, and current promotions. The price and coin amount active at the time of your purchase is what applies to that purchase.
Coin top-ups are one-time, non-recurring purchases. They are separate from your Unlimited subscription and are billed individually at the time of purchase.
Unlimited Billing
Unlimited is billed at $19.99/month or $59.99/year, depending on the plan you choose. Monthly plans are charged on the same date each month; annual plans are charged on the same date each year. Your subscription renews automatically until you cancel. You can cancel anytime, and cancellation takes effect at the end of your current billing cycle.
Example: subscribe to the annual plan on January 1st and you'll pay $59.99 on January 1st. Unless you cancel, your next charge of $59.99 falls on January 1st of the following year.
For annual plans, we'll send you a reminder before your renewal date.
Any coins in your account are unaffected by your subscription status and can still be used to unlock chapters.
Pricing in Different Countries
We charge in USD by default: $19.99/month or $59.99/year for Unlimited, and coin packs priced as listed in the app. We also offer pricing in:
For all other regions, charges are in USD. Your bank handles exchange rates and may charge currency conversion fees (we don't charge these — your bank does).
Changing Our Prices
We can change Unlimited subscription prices or coin pricing anytime. If you're already a subscriber, we'll tell you 30 days before a subscription price change. New prices apply at your next billing cycle. You can cancel before the new price takes effect if you don't want to pay more. Coin top-up prices in effect at the time of purchase apply to that purchase only.
Payment Methods
We accept major credit cards, debit cards, digital payment methods, and regional options where available.
You authorize us to charge your payment method at the start of each billing cycle (monthly or yearly, depending on your plan) for Unlimited, and at the time of purchase for coin packs. You're responsible for keeping your payment information valid and up to date. If a payment fails, your service might be suspended.
Billing
We charge you on the anniversary of when your Unlimited subscription started — monthly for monthly plans, yearly for annual plans. Coin purchases are billed at the moment of purchase. You'll get an email receipt each time. You can see your billing history in your account settings.
How Charges May Appear on Your Statement
Some payments may be processed as two separate transactions that together equal the exact price shown at checkout. For example, in the United States, the $19.99 monthly subscription charge may appear as two transactions of $0.50 and $19.49. Regardless of how many transactions appear, the total charged is always the price shown at checkout, and you are never charged more than that price.
Starter Pack Refunds
If it's your first purchase with us, you're always welcome to reach out to us within 30 days of your purchase. We genuinely want you to have a great experience with sagabox, and we'll do our best to make things right. Get in touch through our help center at [email protected].
Regular Subscription and Coin Refunds
We handle subscription and coin purchase refund requests on a case-by-case basis. If you feel something didn't go the way it should have, don't hesitate to drop us a message — we're always happy to take a look.
What We're Generally Unable to Help With
While we take every message seriously, some situations are outside of what we're typically able to assist with:
How to Get in Touch
Email [email protected] and include:
We'll get back to you within 3 business days.
Getting Your Money Back
Where we're able to process a return, it'll be credited back to the original payment method. We're not able to redirect funds to a different account or card. If your card has expired, your bank will handle things on their end in line with their own policies.
Our Intellectual Property
All content, features, and functionality on sagabox belong to us or our content partners and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws worldwide.
What You're Allowed to Do
With an unlocked chapter (via coins) or an active Unlimited subscription, you can:
What You're Not Allowed to Do
You can't:
Our Trademarks
sagabox, our logo, and all related names, logos, and slogans are our trademarks. Don't use them without our written permission.
Reviews and Comments
If we let you submit reviews, comments, or other content:
We can remove any user-submitted content whenever we want. We're not responsible for what users post. We may use your content for promotional purposes.
Content We Don't Allow
Don't submit anything that:
Uptime
We aim to keep sagabox running 99.5% of the time. This doesn't include:
Maintenance
We'll let you know before scheduled maintenance. We usually do it during off-peak hours. Critical security updates might happen without advance notice.
What to Expect
We strive to provide:
What Devices and Browsers Work
Web:
Mobile:
Internet:
Your Job
You're responsible for:
How to Reach Us
Email: [email protected] Help Center
Response Times
We'll acknowledge your support request within 72 hours. Most issues get a full response within 5 business days. Urgent problems get prioritized.
Complaints
To file a complaint, email [email protected] and include:
Escalation Steps
First escalation: Email [email protected] with your reference number. We'll respond within 5 business days.
Second escalation: Email [email protected] for senior management review. Final decision within 15 business days.
To the maximum extent permitted by law, sagabox's total liability to you for any claims arising from your use of the service shall not exceed the amount you paid us in the 12 months preceding the claim.
We're not liable for damages caused by third parties, your internet connection, or events beyond our control (such as natural disasters, cyberattacks, or government actions).
Try to Resolve It First
Before taking legal action, contact us and try to work it out together.
What Law Applies
These terms are governed by Delaware law in the United States, without regard to conflict of law principles.
Binding Arbitration
Any dispute not resolved informally goes to binding arbitration under American Arbitration Association rules (unless the law says we can't arbitrate).
No Class Actions
You agree to handle disputes individually. You give up the right to participate in class actions or group lawsuits.
We Can Modify Our Service
We reserve the right to:
We're not obligated to keep specific content forever, provide notice before removing it (except for paid or coin-unlocked content), or refund you for content changes.
You Can Cancel Anytime
You can end your Unlimited subscription by:
Your cancellation takes effect at the end of your current billing period. You keep Unlimited access until then. We won't refund unused time in the current cycle. You'll get a cancellation confirmation email.
After cancellation, you lose Unlimited access at the end of your billing period, but any coins remaining in your account stay available and can still be used to unlock chapters. We keep your account data and reading progress. You can resubscribe to Unlimited anytime. Returning subscribers aren't eligible for the starter pack or other introductory offers — the regular rate for your chosen plan applies immediately — but we restore your reading progress, bookmarks, and any remaining coin balance.
We Can End Your Account
We can suspend or terminate your account if:
What Happens When Your Account Ends
When your account terminates:
The Whole Agreement
These terms, plus our Privacy Policy, make up the entire agreement between you and sagabox Inc. No other communications or promises are part of this agreement.
If Part of This Doesn't Work
If any part of these terms is found to be unenforceable, the rest stays in effect.
We Don't Give Up Our Rights
If we don't enforce a right or provision, that doesn't mean we've given it up. We can still enforce it later.
You Can't Transfer These Terms
You can't assign or transfer these terms to anyone else. We can assign our rights and obligations without restriction.
Our Legal Details
sagabox Inc 2093 Philadelphia Pike #3923 Claymont, DE 19703, USA
Support: [email protected]
By using sagabox, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
Last Updated: 17 July 2026